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Frequently Asked Questions

VIP Membership

What are the privileges?

How do I sign up & how much is the membership fee?

When is my membership valid till?

How can I update my new mailing address/contact number/communication channels?

How can I remove myself from your mailing list?

I am a member. Why can't I login?

How can I unsubscribe from e-newsletter?

Is my personal data safe if I create an account?

Orders Related

Why have I not received a confirmation email/Invoice receipt?

I signed in with my VIP membership, but do not see any discount.

The promo code is not working. What should I do?

Can I redeem my Bonus$ online?

Do you offer self-collection?

I placed an order online and the order status is 'Shipped'. What does this mean?

I wish to cancel my order. What should I do?

Do I get Bonus$ for shopping online?

Shipping Related

International Shipping

Shipping Related Information

Payment Related

How do I offset my purchases with my Bonus$?

What are the payment options?

Returns & Refunds

I would like to do an refund of my items bought on your webshop?

How long does it take for the refund amount to be credited back to me?

Exchanges

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Career

XNDO Career

XNDO CAREER

If you think you are as motivated as we are to impact people's lives and health, be proud to promote our ground-breaking concept, and be driven to work amongst a team of committed professionals, then join our family as we make a difference to health!

Interested candidates, kindly email your latest CV to: hr@xndo.com. We regret to infom only shortlisted candidates will be notified.

1) SALES ASSOCIATE

We are EXPANDING and looking for Great People to join us!

Description

Perform sales of Xndo products
Advise customers on total health management with Xndo System
Build relationships with customers
Deliver excellent customer service
Work as a team to meet individual and shop targets

Requirements

Minimum GCE 'N' level
Excellent in communication
Retail working hours & 6 days' work week

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