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Frequently Asked Questions
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Frequently Asked Questions
VIP Membership
Orders Related
Shipping Related
Returns & Refunds
I would like to do an refund of my items bought on your webshop?
Here are some things to note:
1. It must be within 14 days from the date of receipt.
2. Your item must be unopened and in the same condition that you received it, in the original packaging with the sales invoice.
3. For orders outside of Singapore, please note that you will have to bear the shipping cost for return.
Please note that VIP membership and all Xndo Gift Cards are strictly are non-refundable and non-returnable.